Player Safety

89dc Responsible Gaming

At 89dc, we believe that gaming should be an enjoyable form of entertainment — not a source of stress or financial hardship. Our responsible gaming tools are built into every account to help you stay in control at all times.

89dc is committed to providing a safe, fair, and responsible gaming environment for all players in Bangladesh. We recognise that for a small number of people gambling can become a problem, and we take that seriously. This page explains the tools and safeguards available to every 89dc player, along with clear guidance on what to do if gambling is beginning to affect your life or the lives of those around you. If you ever feel that your gambling is no longer under your control, please reach out to our support team immediately at [email protected] — we are here to help, not to judge.

Our Responsible Gaming Tools

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Deposit Limits
Set daily, weekly, or monthly caps on deposits to keep spending within your budget.
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Time-Out
Take a short break from gaming for 24 hours, 7 days, or 30 days — no questions asked.
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Session Reminders
Receive on-screen alerts after a pre-set time to remind you how long you have been playing.
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Self-Exclusion
Permanently or temporarily block your account from all gaming activity on 89dc.
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Cooling-Off Period
Reduce your deposit limit instantly; increases only take effect after a mandatory waiting period.
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Activity History
Review your full deposit, withdrawal, and wagering history at any time from your account dashboard.
21+
Adults Only — 21+ Policy

89dc is strictly for adults aged 21 and above. We verify the age of every player during registration and we carry out additional checks whenever our systems flag a potential underage user. If you are a parent or guardian, we strongly recommend using device-level parental controls to prevent minors from accessing online gaming sites. If you believe a minor has accessed an 89dc account, contact us immediately at [email protected] and we will investigate and close the account without delay.

Warning Signs of Problem Gambling

  • Spending more money on gambling than you can afford to lose, or borrowing money to fund your gaming sessions.
  • Feeling anxious, irritable, or restless when you are not gambling, or when you try to cut down or stop.
  • Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
  • Neglecting work, studies, family responsibilities, or personal health because of time spent gambling.
  • Hiding your gambling activity from family members or lying about how much time or money you spend on gaming.
  • Using gambling as a way to escape personal problems, stress, depression, or difficult emotions rather than addressing them directly.

How to Activate Responsible Gaming Tools

1
Log In to Your Account
Access your 89dc account using your registered mobile number and password. All responsible gaming tools are located inside your account settings panel.
2
Go to Responsible Gaming Settings
Navigate to the Responsible Gaming section within your account dashboard. Here you will find deposit limit controls, session reminder settings, time-out options, and the self-exclusion form.
3
Set Your Limits
Choose the tool that best suits your needs. Deposit limit reductions take effect immediately. Increases to existing limits are subject to a mandatory 48-hour cooling-off period to protect you from impulsive decisions.
4
Contact Support If You Need More Help
If you cannot find the tool you need, or if you want to request an immediate self-exclusion, email our support team at [email protected] with the subject line Responsible Gaming Request. We will respond within one business day and take action the same day wherever possible.

External Support Resources

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Kaan Pete Roi (Bangladesh)
Bangladesh's mental health and emotional support helpline. If gambling-related stress is affecting your mental wellbeing, trained counsellors are available to talk. Contact details are available via a web search for Kaan Pete Roi Bangladesh.
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National Mental Health Helpline
Bangladesh's National Institute of Mental Health (NIMH) provides guidance and referrals for individuals experiencing gambling-related psychological difficulties. Seek help early — there is no shame in reaching out.
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Talk to Family or a Trusted Friend
Sharing your concerns with someone you trust is often the first and most important step. Family members and close friends can provide support, accountability, and perspective that helps break problematic gambling patterns.
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89dc Responsible Gaming Support
Email us to activate any tool, request self-exclusion, or raise a responsible gaming concern. Include your registered mobile number for faster verification. We respond within one business day.
Remember: Gambling should always be a form of entertainment, never a way to earn income or solve financial problems. Only gamble with money you can afford to lose, and never chase your losses. If you feel you have lost control, stop immediately and contact us.

Play Responsibly at 89dc

When gaming stays fun and within your limits, 89dc has everything you need — cricket betting, live casino, slots, crash games, and more. Stay safe, play smart.

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